To access this feature, you must be on Goodshuffle Pro Standard or above.
If your card reader isn’t functioning properly, a factory reset may resolve the issue.
🔄 How to Reset the Card Reader
To reset your card reader:
Press and hold both blue buttons on the sides of the reader.
Continue holding for 15 full seconds.
When prompted with a confirmation screen, tap "Yes" to proceed with the reset.
⚠️ Resetting the reader will erase saved settings such as Wi-Fi connections. You may need to reconnect the device after resetting.
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!