FAQ about Stripe Capital Loans

Question about your loan offer or existing loan via our partners at Stripe Capital? Check out these commonly asked questions:

Alison Panza avatar
Written by Alison Panza
Updated over a week ago

Our partners at Stripe identify candidates and create offers for our users for loans that can be paid back via your Goodshuffle Pro credit card processing. If you've received an offer, here are some of the questions you may be asking (and their answers!)

**Not available in Canada, Mexico, or Virginia as of October 2022**

How do you determine who qualifies for an offer?

Eligibility is determined based on a combination of factors, including overall sales volume and history with Goodshuffle Pro. Eligible U.S. businesses will receive an email from Goodshuffle if they have an offer available.

Do I have to pay interest?

No, you’ll pay one flat fee that does not change. You won’t pay any interest on top of this fee.

Will applying for an offer affect my credit rating?

No, there is no credit check. All offers are based solely on your history with Goodshuffle Pro.

Can I request a different offer amount?

When you log into your offer email, you’ll be able to select from three different offers. If you’d like a different amount, you may request any amount up to the maximum offer that appears after clicking 'View Offer' in your Company Tab and requesting a 'Custom Amount'.

The fee and repayment rate will adjust to your new offer.

When do I need to pay the flat fee?

You’ll automatically pay the flat fee via a percentage of your sales until the total amount owed is repaid. The fee is not charged up-front.

How does repayment work?

Repayment is collected automatically through a percentage of your Goodshuffle Pro sales, which means you pay down more when business is busy and less if things slow down.

What is a minimum payment?

A minimum payment is the minimum amount that you’re expected to repay every 60 days such that the maximum duration of the loan does not exceed 18 months. If the total amount that you repay through payments deducted from your sales in a 60-day period falls below the minimum payment requirement, you will be required to pay the remaining amount at the end of the period. You can view your minimum payment amount in your loan agreement.

How do I make my minimum payment?

If your payments deducted from sales cover the minimum payment requirement for the 60-day period, no action will be taken. If you have not met the minimum payment amount by the end of the 60-day period, Stripe will automatically deduct the balance needed to meet your minimum payment. We’ll do this by taking the payment directly from your account balance or debiting your bank account. The minimum payment collection process is automatic—there’s no action needed on your part.

After I accept an offer, how quickly will I get my funds?

If your application is approved, you’ll see the funds in your bank account typically in 1-2 business days.

What happens when my offer expires?

Each offer is available for 30 days. After that point, your business will automatically be re-evaluated to see if you’re eligible for an additional offer.

Can I repay my loan early?

Yes, you do have the ability to pay down your loan early in full or with manual one-off payments. You can make a payment by emailing a request to [email protected] and they will be able to assist you with a manual one-off payment.

Will repaying early qualify me for a new offer?

Once you repay the total amount owed, you’ll automatically be evaluated for a new offer. Repaying early does not automatically qualify you for a new offer.

How should I report these funds on my taxes?

Tax reporting is often dependent on your specific situation, so we encourage you to talk with a tax advisor to ensure appropriate accounting. In general, Stripe Capital funds would not be considered taxable income at the time of receipt, and the amounts withheld to satisfy your obligations are not tax deductible.

Who can I contact to learn more about the Stripe Capital program?

If you have additional questions about how our financing program through Stripe Capital works, you can contact our partners at [email protected].

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