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Outbound Transfers: How Do They Work?

Wondering how money from client payments gets to your bank account? Here's how outbound transfers work in Goodshuffle Pro.

Andrew Garcia avatar
Written by Andrew Garcia
Updated over 2 weeks ago

This feature is available on all Goodshuffle Pro Plans.

What Are Outbound Transfers?

Credit card transactions processed through our payment processor, Stripe, are transferred to your external bank account in 1–2 business days. Please note that bank holidays may delay this timeline.

Each outbound transfer can include the funds from multiple charges (across any number of projects) and will be reduced by any refunds that were processed as well. To help make sense of this, each "Received Credit" will expand to show the charges, Stripe Capital payouts, and refunds that it includes:


How Are Fees Calculated?

You’ll notice that the net processing fees (total fees from charges minus any fees refunded by a return) are subtracted from the gross amount charged. Stripe also charges a $0.25 transfer fee, which is included in the Received Credit.

👉 If you pass processing fees to your clients, this is the only fee you’ll pay.

Where to View Transfer Activity

When viewing the Billing tab of a project, you’ll see a Payments section that reflects charges applied to that project. If a refund or charge has been processed and linked to a Received Credit, a "Settlement ID" will appear underneath it.

Use the Finances Section for a Quick Overview

Opening each project to look for transfer details can be time-consuming. That’s why the Finances section of Goodshuffle Pro offers a streamlined view of every project with at least one credit card or ACH charge.


Need Additional Support?

Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!

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