Credit Card transactions processed through our processor, Stripe, are transferred to your external bank account in 1-2 business days.
Each outbound transfer can include the funds from any number of charges (across any number of projects) and will be reduced by any refunds that were processed as well. To help shed some light on that, each "Received Credit" will expand to show you the charges, Stripe Capital paydowns, and refunds that it includes:
You'll notice that the net processing fees (total fees from charges minus any fees refunded by a refund) are subtracted from the gross amount charged. There is also a $0.25 transfer fee that is charged by Stripe that is reflected in the Received Credit as well. If you pass processing fees to your clients, this is the only fee you'll pay.
When you view the Billing tab of a project, you’ll also see a Payments section that reflects all charges applied to that project. When a charge or refund has been accounted for in a Received Credit, a "Settlement ID" will appear underneath the Charge or Refund reference number.
Obviously, having to open each project and check the Payments section to see if every charge or refund has been associated with a Received Credit would be tedious. That's why the Finances section offers a streamlined view, providing a quick overview of any project with at least one credit card or ACH charge.
