Buy Now, Pay Later is an innovative solution that allows customers to split the cost of their transactions into manageable installments (up to 36 monthly payments with interest).
In Goodshuffle Pro, when a customer pays for an invoice totaling $50.00 or more, customers can opt for Buy Now, Pay Later as their payment method. They will undergo a quick and straightforward application process, providing some basic information for an instant credit decision.
Once approved, you'll receive the full amount of those funds instantly while your customers can select an installment plan that suits their budget and preferences. This offers flexible durations for repayment, typically ranging from a few weeks to several months, with clear disclosure of fixed interest rates. You can learn more about Buy Now, Pay Later fees here.
Buy Now, Pay Later benefits both you and your customers. Customers can make purchases without paying the full amount upfront, making higher-priced items more affordable. On the other hand, you can attract more customers and boost sales by offering this flexible payment option.
You can learn more about the customer experience with Buy Now, Pay Later here.
Please note the following:
Buy Now, Pay Later cannot be used retroactively on signed contracts
Buy Now, Pay Later is only an available payment option for payments of at least $50.00 USD
FAQ: Buy Now, Pay Later
What are the fees for Buy Now, Pay Later?
The Buy Now, Pay Later fee is 6% + $0.30 per transaction. Stripe also charges a .25% transfer fee for payments. Affirm does not charge integration fees, annual fees, or monthly fees.
Can I pass the Buy Now, Pay Later fee to my customers?
No, this fee cannot be passed on to your customers, as it is against Affirm's Policy. Learn more here.
What happens when a client pays with Affirm adds more to an order?
If a client has already been approved by Affirm for an original payment total, they will need to apply and execute an additional/separate loan for the difference that is now owed.
What if a customer cancels an order after paying with affirm?
Your business's specific refund policy determines the amount a client can get back. If a client requests a refund, whether it's a partial or full reimbursement, you can process this through the "Billing" tab of the project.
Once the refund is processed, clients can expect to see the refund amount reflected on their Affirm loan timeline within 3-10 business days. This means that their balance will be updated to reflect the refunded amount. Learn more here.
What if a customer stops making their Affirm payments?
Affirm doesn't charge late fees, but if your client's payments are more than 120 days overdue, their loan may be charged off and sent to a third-party collections agency. This charge-off could impact their credit report. Affirm provides advance notice of late payments and impending charge-offs, as well as notifications when a charge-off occurs.
If their loan goes to a third-party collections agency, payments made to the agency may take a day to appear in their Affirm account. However, the charged-off status on their credit history is permanent.
If your client is approaching a charge-off, they can reach out to Affirm for assistance in understanding their options here.
Note that Delinquent payments do not impact the funds you received from the client's Buy Now, Pay Later payment. All transactions are managed by Affirm, or a third-party collections agency, should the client fail to make payments.
Why can't I refund an old Buy Now, Pay Later payment?
According to Stripe Documentation, any refunds to Buy Now, Pay Later payments need to be made within 120 days of payment.
If you need to refund a Buy Now, Pay Later payment past 120 days, you can do so by recording an Offline Refund.
You can learn more about recording an Offline Refund here.
What happens if a client disputes a Buy Now, Pay Later charge?
The normal dispute process ensues. Stripe holds back the disputed amount from your balance until Affirm resolves the dispute. If Affirm resolves the dispute with you winning, Stripe returns the disputed amount to your Stripe balance. If Affirm rules in favor of the customer, the balance charge becomes permanent. Learn more here.