If you need to refund a client using an offline method (such as cash or check), follow these quick steps.
This feature is available on all Goodshuffle Pro Plans.
Step 1: Go to the “Billing” Tab
Navigate to the project where you need to issue the refund.
Click on the “Billing” tab at the top.
Click the “Issue Refund” button.
Step 2: Select Payment and Mark as Offline
Select the payment to refund.
Enter the amount to refund.
Change the origin to Offline.
Then click “Process Refund”.
Step 3: View Your Refund
You’ll now see the refund appear under the “Payments” section of the project.
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