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What Happens to Auto-Pay When I Change Project Amounts?

Here's what will happen if the project amount increases or decreases and your client has already authorized a payment.

Colin Connor avatar
Written by Colin Connor
Updated this week

This feature is available on all Goodshuffle Pro Plans.

When your client authorizes auto-pay, Goodshuffle Pro automatically adjusts the payment amount based on your final project total. Here's how it works:

When you remove items (amount decreases) Your client will only be charged the new, lower amount.

Example: Project starts at $1,000 with $500 deposit paid and $500 auto-pay authorized. You remove $100 worth of items. Your client will be auto-charged $400 instead of $500.

When you add items (amount increases) The auto-pay will cover the original authorized amount, but won't automatically charge more than originally approved.

Example: Same $1,000 project, but you add $200 worth of items. Auto-pay will still charge the original $500, leaving you with a $200 balance to collect separately.

How to Handle Amount Increases

  1. Go to the project's Billing tab

  2. Send a new payment request for the additional amount

  3. Or call your client to authorize the higher auto-pay amount

When auto-pay processes Auto-pay typically runs based on your payment policy timing (e.g., 7 days before the event). The final project amount at that time determines the charge.


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