This feature is available on all Goodshuffle Pro Plans.
Goodshuffle Pro has security protections that may restrict access from certain networks and locations, including some outside the United States, Canada, and Mexico. We do not publish a list of locations. These protections are tied to your internet connection, not your account, and your account stays active and in good standing.
What to Do If You Can't Reach Goodshuffle Pro While Traveling
If you can't reach Goodshuffle Pro while traveling, try these steps:
Switch networks. If you are on cellular data, connect to WiFi instead, or the other way around. If you are on a hotel or corporate network, try a different WiFi network.
Rule out other causes. If Goodshuffle Pro won't load on any network, follow the steps in How Can I Regain Access to My Goodshuffle Pro Account?, since the problem may not be related to your location.
Contact our support team. Click the blue chat bubble and tell us where you are traveling and which network you are using.
💡 If you plan to work from another country, we recommend confirming you can reach Goodshuffle Pro on a local network before your event.
Good to Know
These protections apply to all accounts, and we can't adjust them for an individual account.
Goodshuffle has the right, in its sole discretion, to limit, modify, interrupt, suspend or discontinue any portion of its Service at any time without notice, as described in our Terms of Service.
Need Additional Support? Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!