This feature is available on all Goodshuffle Pro Plans.
To ensure that you are paying the processing fees (not your client):
Create a payment policy either from the project or from your Policies and Taxes Tab.
When creating the policy, leave the “Pass Processing Fees to Client” boxes blank for both options (Credit Card and ACH).
Managing Processing Fees for New vs. Existing Projects
New Projects: Changes to payment policies, such as enabling automatic processing fees at checkout, only apply to projects created after the change. New projects will automatically follow the updated payment policy.
Existing Projects: Projects created before a payment policy change will retain their original payment policy unless you manually update it. This ensures that existing agreements remain consistent unless explicitly modified.
Then, when your client pays through Stripe, they will not be charged the processing fees—you will be.
Steps to Adjust Payment Policies
If you need to update the payment policy for an existing project, follow these steps:
Open the project in Goodshuffle.
For signed contracts, click “Edit Signed Contract.”
Navigate to the Payment Policy section.
Click “Change” next to the current policy.
Select or create a payment policy where processing fees are set to "Vendor Pays" or "Client Pays," depending on your preference.
Confirm the updated policy is displayed at the bottom of the project.
Save the changes.
💡 Want to be sure you're in the know when it comes to all merchant service fees? Check out this Article.
💡 To avoid clients incurring multiple processing fees (e.g., on deposits and subsequent payments), set the payment policy so that processing fees are absorbed by your business ("Vendor Pays").
Need Additional Support?
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