Skip to main content

How Can I Make Sure My Client Is Paying Stripe's Fees on My Projects?

Quickly confirm whether Stripe’s processing fees were passed on to your client or absorbed by your business.

Colin Connor avatar
Written by Colin Connor
Updated this week

This feature is available on all Goodshuffle Pro Plans.

If you’ve set your payment policy to pass Stripe’s processing fees to your client, you can easily verify whether they were charged.

Step 1: Check the Billing Tab

  1. Open the project and go to the Billing Tab.

  2. Locate your client’s payment.

  3. Click the “∨” symbol next to a payment.

  4. The Stripe fee amount will appear just below the amount charged to their card and Paid by Client will display as "true".


Step 2: Confirm the Payment Policy

Look at the payment policy name:

  • If it ends with "(Client Fees)", then the client is paying Stripe’s fees.

  • If it does not, then your business is covering them.

You can also quickly confirm this for multiple projects by expanding a payment in the Client Activity Report.


Need Additional Support? Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!

Did this answer your question?