This feature is available on all Goodshuffle Pro Plans.
If you don’t see a “Match” for deposits related to Goodshuffle Pro payouts, it usually comes down to one of these reasons:
1) The Wrong External Bank Account Is Selected
When you set up the QuickBooks Online integration in Goodshuffle Pro, you choose which connected bank account should receive the Transfers/Deposits records from Goodshuffle Pro.
Example:
If your payouts land in your Chase account, but your integration is set to your Capital One account, QuickBooks Online may recognize the bank transaction—but won’t find a matching deposit record in the same account.
This can be easily remedied for transactions moving forward by updating the selected bank account from the Integration Settings.
Existing Transfers would need to be adjusted manually within QuickBooks Online.
2) QuickBooks Online Rules Are Categorizing the Transaction
Some QuickBooks Online accounts have Rules that automatically categorize transactions—sometimes before you have a chance to match them.
Transfers/Deposits should always be "Matched" in your bank feed.
Rules can be adjusted within your QuickBooks Online account.
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