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How Can My Clients Remove a Pre-Authorized Payment?

Here’s how your clients can cancel any auto-payments they previously authorized.

Colin Connor avatar
Written by Colin Connor
Updated over 2 weeks ago

This feature is available on all Goodshuffle Pro Plans.

Clients can remove their payment authorization by accessing their invoice through the sign/pay link provided.

Steps for Your Client

  1. Click the sign/pay link in their email to open the invoice.

  2. Scroll to the Payment Schedule section.

  3. Click Remove next to the scheduled payment.

Once removed, the scheduled auto-payment will be canceled.


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