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How Can I Send My Client a Voided Invoice?

Here’s how to mark a project as voided so your client knows not to sign or pay it.

Colin Connor avatar
Written by Colin Connor
Updated over a week ago

This feature is available on all Goodshuffle Pro Plans.

How to Mark a Project as Voided

Goodshuffle Pro does not include a formal “Void Invoice” button, but you can follow these best practices to clearly communicate that an invoice is no longer valid:


  • Open the project.

  • Click the project title to edit it.

  • Add “VOID -” to the beginning of the name.
    Example: “VOID – Smith Wedding”

This lets your team and the client know the invoice is no longer active.

  • Click the status dropdown in the top-right of the project.

  • Select “Lost.”

✅ This will prevent the client from signing or paying the project.
❌ If the client already signed, this will not remove the signature — you’ll need to communicate manually.


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