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Why does an item or package say 'Contact Us for Availability' on my Website?
Why does an item or package say 'Contact Us for Availability' on my Website?

Here's how items with 0 in stock will appear on your Website Integration

Colin Connor avatar
Written by Colin Connor
Updated over a month ago

On your Website Integration, you may see some products or packages say 'Contact Us for Availability' instead of listing a quantity.

'Contact Us for Availability' will show should a product or package if:

  • There is 0 'In Stock'

    • Example: a product is fully 'Set Aside'

    • Example: a package required all 2 of a chairs you had in inventory, but one of those chairs was marked as ‘set aside’. The package couldn’t be fully ‘satisfied’ with only one chair. Instead of showing 0 available on the package, it defaults to ‘Contact Us for Availability’

  • Or, if that product was selected to not track quantities

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