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Why does an item or package say 'Contact Us for Availability' on my Website?

Here's how items with 0 in stock will appear on your Website Integration

Colin Connor avatar
Written by Colin Connor
Updated over 7 months ago

On your Website Integration, you may see some products or packages say 'Contact Us for Availability' instead of listing a quantity.

'Contact Us for Availability' will show should a product or package if:

  • There is 0 'In Stock'

    • Example: a product is fully 'Set Aside'

    • Example: a package required all 2 of a chairs you had in inventory, but one of those chairs was marked as ‘set aside’. The package couldn’t be fully ‘satisfied’ with only one chair. Instead of showing 0 available on the package, it defaults to ‘Contact Us for Availability’

  • Or, if that product was selected to not track quantities

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