This feature is available on all Goodshuffle Pro Plans.
When your client is paying securely through Stripe they will have the option of saving the card they are using for payment with your company:
If your client selects this option you will be able to used their saved card when you look under 'Billing' and 'Capture Payment'.
You will be able to push a charge to one of their saved cards by clicking 'Saved Cards' on any project.
If your client didn't opt to keep their card on file, you can still push a charge to the credit card that they used for a previous payment on this project. Note that Previously Used Methods won't be available across all projects, but Saved Cards will!
Goodshuffle Pro does not support traditional credit card pre-authorizations, where a hold is placed on a card and automatically released if no additional charges are made. Instead, when a payment is processed (even as small as $1), the client’s card information is securely stored on the project. This stored card can then be used to capture additional funds if necessary, such as in cases of damaged or lost items.
You can also see any Saved Cards when viewing your client's information under their 'Billing' section
Handling Pre-Authorizations and Charging Balances
Option 1: Retain the Pre-Authorization and Charge the Remaining Balance
Allow the pre-authorization to automatically capture the originally authorized amount on the scheduled date. Note that this amount cannot be edited.
After the pre-authorization captures, charge the remaining balance to the saved card on file.
To charge the saved card, navigate to the project’s Billing tab, select the saved card from the dropdown menu, enter the amount to be charged, and click Charge. The payment will appear in the Payments section, and the client will receive an emailed receipt.
Option 2: Remove the Pre-Authorization and Charge the Full Balance
Go to the project’s Billing tab and locate the pre-authorization under Payments.
Click the three dots next to the pre-authorization and select Remove to delete it.
Charge the full balance to the saved card by selecting it in the Billing tab, entering the full amount, and clicking Charge. The payment will be recorded, and a receipt will be emailed to the client. If a client damages or loses rented items, you can charge the stored card for the replacement or repair costs. This ensures that you can recover funds without requiring a pre-authorization. The process is straightforward and leverages the securely stored card information.
Need Additional Support?
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