This feature is available on all Goodshuffle Pro Plans.
Payment Due Reminders will only fire if the project:
Is in an 'Open' state (not Archived).
Has Payment Due Reminders Enabled (Article).
Has a 'Due' Balance in a Signed state.
If the project is still in an 'Unsigned Changes' state, then the project will only receive Payment Due Reminders automatically when the project is signed/marked as signed and the changes have been approved/authorized.
Note: Payment Due Reminders follow the last signed version of the contract. If a project has newer Unsigned Changes but the last signed version still has a balance due, reminders keep sending on that signed balance; the unsigned changes do not pause or replace it until the client signs them. Only when there is no signed version with a due balance will reminders wait until the changes are signed.
Need Additional Support?
Click the blue chat bubble in the bottom-right corner of your screen to message our support team—we're happy to help!
