A couple of things can cause an outbound transfer to fail:

Your bank account details changed. If you’ve recently updated or added your banking information, double-check what you entered. Once it’s correct, the transfer may take a few days to re-route to your updated account.

Your connected account doesn’t support debits. To send and receive transfers, your connected bank account needs to support debits. If yours doesn’t, connect one that does.

Still stuck after checking both? Reach out to us in chat — we’re happy to help!

Need Additional Support?

Click the blue chat bubble in the bottom-right corner of your screen to message our support team—we're happy to help!