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Why do I have a conflict on my route?
Why do I have a conflict on my route?

This article will help you navigate and view your route conflicts.

Melissa Teague avatar
Written by Melissa Teague
Updated yesterday

Effective route planning is critical for seamless logistics operations in Goodshuffle Pro. Route conflicts, such as overlapping schedules, driver conflicts, vehicle conflicts, or unassigned resources, can disrupt your workflow and cause delays. This guide explains how to identify those conflicts.


Locating Route Conflicts

Goodshuffle Pro’s Routing Planning feature provides built-in tools to identify and display potential conflicts. Follow these steps to view your route conflicts:

1. Navigate to the Dispatch Dashboard

  • Go to the "Route Planner" tab in your Goodshuffle Pro account.

  • This will open the dashboard where all active routes and waypoints are displayed.

How can I view my conflicts?

1. Look for the Red Conflict Indicators

  • Routes or waypoints with conflicts are highlighted with the red warning icons. These visual markers make it easy to spot issues at a glance.

2. Use the Conflict Filter

  • Under the calendar view, there is a "Conflict Filter" option to display only routes or waypoints with conflicts.

  • This allows you to focus solely on problem areas without sifting through all scheduled routes.


Understanding Conflict Details

Goodshuffle Pro identifies several types of route conflicts.

Stop Conflict

A stop conflict occurs when two waypoints are on the same route and on the same truck, scheduled to happen at the same time.

Example:

This truck is expected to be in two locations at once.

Transit Conflict

A transit conflict occurs when two waypoints are scheduled properly, but there is not enough time between them to allow for transit.

Example:

The first waypoint will be completed before the second one starts, but there isn’t enough time between them for the commute of 65 minutes.

Driver Conflict

A driver conflict occurs when a driver is assigned to two different routes happening at the same time.

Example:

Driver A cannot drive both of these routes at the same time.

Contract Arrival Window Conflict

A contract arrival window conflict occurs when a waypoint is scheduled to arrive outside of its contract arrival window.

Example:

This waypoint is scheduled to arrive at 7:30 PM; however, the contract specifies that it should arrive between 5 PM and 7 PM.

Vehicle Conflict

A vehicle conflict occurs when two routes are on the same truck at the same time.

Example:

Two overlapping routes. In this example, it’s just the warehouse that overlaps, which could mean there’s not enough time to unload for the first route and then load for the second route.


By proactively monitoring and resolving conflicts, you can ensure that your logistics run smoothly, keeping both your team and clients satisfied. For further assistance, reach out to our support team by clicking on the blue chat bubble in your system.

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