Customers who use QuickBooks Online or plan to begin using QuickBooks Online for their business accounting benefit from the ability to integrate their Goodshuffle Pro account with QuickBooks Online.
Our integration provides seamless data synchronization between Goodshuffle Pro and your QuickBooks Online account.
Here are some guidelines that describe the level of support our Customer Success team can be expected to provide for this integration.
The Customer Success team does provide support for:
The initial integration of your Goodshuffle Pro account and your QuickBooks Online account.
Questions surrounding the data we synchronize and how it is displayed in your QuickBooks Online account.
General questions about how certain data is populating, or the effects of our 'integration settings'.
The Customer Success team may provide support for:
Questions surrounding the chart of accounts and financial statements. (As they relate to data in Goodshuffle Pro)
Questions about best practices for using our software with QuickBooks Online.
Projects or expense tracking in QuickBooks Online.
The Customer Success team will not provide support for:
Questions about tax, such as where to file, what your tax liability is, or how to reference your reports for an accountant.
Questions that would require an answer that could be considered 'financial advice'.