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How Can I Resolve Crew Scheduling Conflicts on a Route?

Here is how you can resolve crew conflicts from the Route Planner in Dispatch.

Melissa Teague avatar
Written by Melissa Teague
Updated this week

To access this feature, you must be on Goodshuffle Pro Standard or above.

A crew conflict can occur if one teammate is simultaneously scheduled across two or more routes.

If you overbooked a crew member, you can quickly resolve this from the 'Route Planner' under Dispatch. Follow the steps below to get started.

  1. Navigate to the Route Planner

  2. Select a date from the Route Planner Calendar. A dashed-circle icon will appear around the date to signal a conflict

  3. Click the 'Conflicts' tab in the left-side panel to review the 'Crew conflict'

  4. Click the red 'Crew' button on one of the routes and then remove that crew member from the route


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