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How Can I Resolve Crew Scheduling Conflicts on a Route?

Here is how you can resolve crew conflicts from the Route Planner in Dispatch.

Melissa Teague avatar
Written by Melissa Teague
Updated over a week ago

A crew conflict can occur if one teammate is simultaneously scheduled across two or more routes.

If you overbooked a crew member, you can quickly resolve this from the 'Route Planner' under Dispatch. Follow the steps below to get started.

  1. Navigate to the Route Planner

  2. Select a date from the Route Planner Calendar. A dashed-circle icon will appear around the date to signal a conflict

  3. Click the 'Conflicts' tab in the left-side panel to review the 'Crew conflict'

  4. Click the red 'Crew' button on one of the routes and then remove that crew member from the route

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