To access this feature, you must be on Goodshuffle Pro Standard or above.
How Do I Assign Roles to Crew Members on a Route?
Assigning roles to crew members on a Route in Goodshuffle Pro helps ensure the right people show up at the right place, with the right expectations.
You can assign Full or Limited Users to specific Routes (and Waypoints!), designate their role (like Driver or Crew Member), and optionally add custom instructions or a time window.
Here’s how to do it:
Step 1: Open the Route
Navigate to the Route Planner or click on any routed logistic from a project.
Locate the route you want to assign crew members to.
Click “👥 Crew” or "Assign Crew" located at the top right of the Route to open the "Manage Crew" Panel.
You can also click the “Pencil” icon to manage your crew from the Route Detail Panel.
Click the “Pencil” icon on the route.
Scroll down and click “Manage Crew.”
Step 2: Assign a Crew Member
From the "Manage Crew" Panel, select any available user (highlighted in green), which indicates they are not currently assigned to another route at that time.
🔐 Note: You can assign any active Full or Limited User.
Step 3: Choose Their Role
Select a role from the dropdown (e.g., Driver or Crew Member).
The assigned team member will receive an email notification with:
Project name
Route or Waypoint
Role and time details
They’ll also see their assignments under “My Routes” in the “Dispatch” tab.
Need to Change or Remove an Assignment?
Learn more here.
Need Additional Support? Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!


