This feature is available on all Goodshuffle Pro Plans.
To deactivate your account, go to Account > Subscriptions and click the three dots on the far right of the Account owner's name. There you'll see the "deactivate" option.
Here you can deactivate your own account or one of your user's accounts.
When you deactivate your account, you will no longer be charged for seat or integration subscriptions.
Annual subscriptions will remain available until the end of the current billing period, or 'Renewal Date'. Monthly subscriptions are canceled immediately, meaning you can no longer access the account or a user seat.
For other user seats, removing someone from a seat frees up the seat and allows you to assign the seat to another team member.
Cancelling the seat subscription removes the seat from the account entirely, meaning you will not be billed for that seat moving forward. However, if you need to add another team member after canceling, you must repurchase the seat.
Removing someone from (or canceling) a seat will keep that user's projects/log activity history - they will just be marked as "inactive".
If you have questions about deactivating your account or want to provide feedback to our team, please use the chat bubble at the bottom right of your Goodshuffle Pro account.