This feature is available on all Goodshuffle Pro Plans.
To deactivate your account:
Go to Account > Subscriptions .
Click the three dots to the far right of the Account Owner’s name.
Select “Deactivate”.
You can use this method to deactivate your own account or another user’s seat.
If you don't see the three dots (•••) or your user seat in the Subscription tab, try clearing your browser cache. Learn how to clear your cache →
After clearing your cache, refresh the page and try again.
What Happens When You Deactivate
Annual subscriptions will remain available until the end of the billing period (your renewal date).
Monthly subscriptions are canceled immediately, and the user loses access right away.
Managing Other User Seats
Removing someone from a seat frees it up for another team member.
Canceling the seat fully removes it from the account and billing cycle.
If you cancel a seat and later want to add another teammate, you’ll need to repurchase the seat.
Removing someone from (or canceling) a seat will keep that user’s projects/log history — they’ll just be marked as “inactive”.
If you have questions about deactivating your account or want to provide feedback to our team, please use the chat bubble at the bottom right of your Goodshuffle Pro account.