Subscription & Billing
Find help managing your subscription, updating billing info, and understanding your plan options.
How can I reactivate my account?Here's how you can reactivate your account and regain access to all your projects, files, and inventory.
Could my client's sign and pay after my account is deactivated?
How can I see what I'm paying for each month?Here's how you can see a summary of all the subscriptions on your account.
How can I deactivate my Unlimited Read-Only User Subscription?Here's how you can remove your Unlimited Read-Only User Subscription.
Manage Your Subscription/BillingWhen will I be billed for my Goodshuffle Pro accounts? What's the difference between core, annual, and monthly accounts?
How can I download the invoices for my subscription?Here's how you can quickly access the invoices for your Goodshuffle Pro subscription.
How can I change the card I use to pay for my account?Here's where you can change the card you use to pay for your subscription.
How can I save money on my Goodshuffle Pro subscription?Here's how you can switch to annual billing to save money on your Goodshuffle Pro subscription.
How to deactivate your subscriptionLearn how to cancel your free trial, close your account, or close another user's account.
When does my subscription renew?Here's how you can quickly see when your subscription will renew.
How does Goodshuffle Pro's referral bonus work?An overview of how to refer a new customer or company to Goodshuffle.
How can I change the account owner on my subscription?Here's how you can change who is the account owner on your subscription if you are selling or transitioning your business.
How can I upgrade a Crew User to a Sales User?Here's how you can upgrade a Crew User to a Sales User from your account settings.