Subscription & Billing
Find help managing your subscription, updating billing info, and understanding your plan options.
How Can I Reactivate My Account?Here's how you can reactivate your account and regain access to all your projects, files, and inventory.
Could my client's sign and pay after my account is deactivated?
How Can I See What I'm Paying for Each Month?Learn how to view your monthly or annual Goodshuffle Pro subscription payments and download invoices.
How Can I Deactivate My Unlimited Read-Only User Subscription?Here's how you can remove your Unlimited Read-Only User Subscription.
Managing Your Subscription and BillingWhen will I be billed for my Goodshuffle Pro accounts? What's the difference between core, annual, and monthly accounts?
How can I download the invoices for my subscription?Here's how you can quickly access the invoices for your Goodshuffle Pro subscription.
How Can I Change the Card I Use to Pay for My Account?Here's where you can change the card you use to pay for your subscription.
How Can I Save Money on My Goodshuffle Pro Subscription?Here’s how you can switch to annual billing to save money on your Goodshuffle Pro subscription!
How to Deactivate Your SubscriptionLearn how to cancel your free trial, close your account, or close another user's account.
How to Check When Your Subscription RenewsQuickly find out when your Goodshuffle Pro subscription renews. View your renewal date, upcoming charges, and billing details in just a few clicks.
How Does Goodshuffle Pro's Referral Bonus Work?Learn how to refer new users to Goodshuffle Pro and earn $150 when they sign up for an annual plan.
How can I change the account owner on my subscription?Here's how you can change who is the account owner on your subscription if you are selling or transitioning your business.
How to Upgrade a Crew User to a Sales UserLearn how to change a user’s access level from Crew (Limited User) to Sales (Full User) in your account settings.
How can I enter a Promo code when registering for Goodshuffle Pro?Here's where you can enter a promo code when first signing up for Goodshuffle Pro.
How can I add a Promo Code when adding a subscription?Here's how you can add or redeem a promotional discount code when you're adding a new user or integration.
What is an Early Fraud Warning?Information and best steps when receiving an Early Fraud Warning.