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What Affects the Live Link That Is Sent to the Client?

Learn how updates to your project affect the live link your client receives, and what triggers a need for re-signing or payment adjustments.

Alison Panza avatar
Written by Alison Panza
Updated over 2 weeks ago

This feature is available on all Goodshuffle Pro Plans.

When you send a contract to a client, they receive an email with a live link. This link allows them to view, sign, and pay the contract—either all at once or over time.

Here’s a look at what the client sees in their email:


What Does the Live Link Include?

  • Full contract details

  • A button to sign electronically

  • A button to pay (if applicable)


What Affects the Link After It’s Sent?

The live link always reflects the most current contract details, based on these rules:

Unsigned Contracts

  • If the contract hasn’t been signed yet:

    • Any change (adding/removing inventory, adjusting pricing, etc.) will automatically update the live link.

    • The client does not need a new link—it stays live and current.

Signed Contracts

  • If the contract has already been signed:

    • The signature stays valid as long as no changes have been made.

    • If you do make changes, you’ll be prompted to confirm them before the client sees the update.

    • These changes will:

      • Invalidate the previous signature

      • Require the client to re-sign

      • Update the payment amount if the total has changed

⚠️ Note: The live link will continue to display the previously signed balance until the updated quote is re-signed.


What Freezes the Link?

If you mark a contract as Lost, the link becomes inactive. The client will no longer be able to:

  • View the contract

  • Sign it

  • Submit payments


Do Clients Ever Need a New Link?

Usually, no. The same live link stays valid unless the contract is marked Lost. Any updates are reflected automatically, depending on the contract status.


Summary Table

Contract Status

Can Client Use the Link?

Will Changes Update Link?

Will Re-Sign Be Required?

Unsigned

✅ Yes

✅ Yes

❌ No

Signed

✅ Yes

⚠️ Yes (after confirmation)

✅ Yes (if changed)

Lost

❌ No

❌ No

❌ No


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