To access this feature, you must be on Goodshuffle Pro Standard or above.
What Is an Online Payment?
An Online Payment is any payment processed through our integrated payment processor, Stripe.
Funds are securely transferred directly from your client to your business account.
Payment records are automatically updated in Goodshuffle Pro.
Examples: Credit or Debit card payments through quote or invoice links.
📌 Want to learn more about setting up Online Payments? Click here.
What Is an Offline Payment?
An Offline Payment is any payment method that takes place outside of Stripe.
Examples include cash, check, Venmo, Zelle, or bank transfer.
No actual funds are moved through the system.
Offline payments serve as a record to track what you’ve received externally.
📌 Need help recording a check or cash payment? Click here.
How Do Offline Refunds Work?
If a client paid via an Offline method, refunds also need to be handled outside of Goodshuffle Pro. When you issue an Offline Refund:
No money is transferred through Stripe.
You’re simply marking the refund in the system to match what you’ve done outside (e.g., returned cash or issued a check).
Watch: Accepting and Recording Payments in Goodshuffle Pro
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!