To access this feature, you must be on Goodshuffle Pro Standard or above.
Dispatch Feature Overview
Goodshuffle Pro’s Dispatch feature helps event businesses confidently plan and manage deliveries and pickups across multiple vehicles. It keeps pace with your fast-moving business, making it easy to adjust routes, shift schedules, and update details in seconds so you can save time, reduce errors, and stay in control.
Below is a list of common terms used in the Dispatch Feature.
Waypoint
A specific location a vehicle needs to:
Depart from
Arrive at
Drive through
Types of Waypoints:
Project Logistics: Automatically generated from your projects and appear as Unassigned Waypoints
Custom Waypoints: Manually created for ad hoc stops, such as trips to Home Depot, gas stations, or lunch breaks
Unassigned Waypoints: Waypoints that have not yet been added to a specific Route. These can be:
Route: a collection of Waypoints that begins and ends at a vendor’s warehouse
Vehicle: a new Inventory Type in Goodshuffle Pro representing the trucks or other transportation assets used for deliveries.
Driver: the individual responsible for operating a Vehicle and executing a Route
Route Planner
An interactive, time-based planning grid where Dispatchers can:
View all Unassigned Waypoints
Drag and drop Waypoints onto Routes
Assign Vehicles and Drivers
Use an interactive map to optimize routes
Interactive Map
A vehicle-aware map integrated into the Route Planner. This map helps dispatchers:
Visualize Waypoints and Routes
Plan the most efficient routes based on the map’s guidance
Time-on-Site
A field within the Logistics container of the Fulfillment section that allows users to specify how long a team will need to spend at a Waypoint.
My Routes
A page where users can view all Routes assigned to them. This includes:
A list of past and upcoming Routes
Route details like time-ordered Waypoints, maps, Inventory lists, and project details
Executing a Route
The process of marking each stop on a Route as:
Started
In-Progress
Completed
This provides real-time accountability and progress tracking for Dispatchers and Drivers. This information can also be viewed from the Projects List. Learn more here.
Pinpoint Arrivals
A feature that ensures precise timing for a vehicle’s arrival at a specific Waypoint. It minimizes wait times and enhances coordination with the client or team on-site.
Window Arrivals
Designated time frames within which a vehicle is expected to arrive at a Waypoint. This provides flexibility while ensuring timely service.
Drop List
A detailed list of items to be delivered or picked up at a specific Waypoint. This helps ensure that nothing is overlooked during the Route execution.
Custom Stop
A manually added Waypoint that does not derive from Project Logistics. Examples include stops for supplies, gas, or meals. Learn more here.
This glossary is a foundational reference for understanding and leveraging Goodshuffle Pro’s Routing feature. For further assistance, explore related help articles or hit the blue chat bubble to ask additional questions about this feature.