To access this feature, you must be on Goodshuffle Pro Standard or above.
Goodshuffle Pro’s Dispatch Vehicle Capacity feature allows you to manage how many vehicles you have running routes each day. This ensures flexibility for busy and slow seasons without requiring you to manage individual vehicles.
You have 1 Capacity automatically included with your 'Account Owner's seat
Understanding Dispatch Vehicle Capacity
Capacity is not tied to the number of vehicles you own - instead, it represents how many vehicles are running routes on a given day.
If you have one vehicle delivering, and the same vehicle is picking up later that same day, you only need a capacity of 1.
If you have one vehicle delivering, and separate vehicle picking up within the same day, you will need a capacity of 2.
If you have 5 vehicles running routes, you need a capacity of 5.
Capacity is calculated daily across a month, meaning that even if you only need a capacity of 5 for one day, you will be billed for a capacity of 5 for the month.
Billing is determined by the highest capacity used on any single day within a month, ensuring that even short-term peak usage impacts the monthly billing cycle.
Even if you have 10 vehicles in your account, but you only send out 5 vehicles per day, you need a capacity of 5.
How to Add Dispatch Capacity
You can increase your capacity from Account Settings, or within the route planner.
Go to Account Settings
Navigate to Dispatch Capacity.
Click “Add Capacity”
A pop-up will appear asking how many additional capacities you’d like to add.
Select Your Subscription Plan
Choose between monthly ($49 per capacity) or annual ($39 per capacity, billed annually at $468 total per capacity).
Annual pricing for 1 capacity includes a discount of $120!
Confirm and Update Billing
Click “Update Capacity & Billing” to finalize your selection.
You can Add Capacities in the top right of the Route Planner:
Remember: Every account comes with 1 free dispatch capacity!
How to Manage or Remove Dispatch Capacity
If you need to adjust your dispatch capacity due to seasonal changes or fluctuating demand, you can easily upgrade or remove capacity: Proactively managing your capacity can help you optimize costs. For example, assess your needs regularly and adjust capacity to match your operational requirements, especially during seasonal fluctuations.
Go to Account Settings → Dispatch Capacity
You’ll see a list of your active capacities.
Click the three-dot menu next to a capacity
Options will appear to Upgrade to Annual or Cancel Capacity.
3. Canceling Capacity? Review Impacted Routes
If removing capacity will affect already planned future routes, a warning will appear showing how many scheduled stops will be removed.
You will be required to type in the confirmation box to acknowledge the change.
Removing capacity does not impact past routes but will delete any scheduled stops exceeding your new capacity.
Capacity Overage
Sometimes you may plan routes beyond your active vehicle capacity - this is called a Capacity Overage.
Users are not restricted from planning into the future as long as it meets the capacity allotted by their active subscriptions.
If you cancel a Vehicle Capacity subscription while future stops are scheduled, those stops will automatically unschedule once the subscription lapses.
A “Capacity Conflict” message will identify which days are impacted, so you can quickly see and adjust affected routes.
Billing Best Practices and Optimization Strategies
Monitor Usage Regularly: Keep track of your daily Dispatch Capacity to ensure it aligns with your operational needs.
Adjust Capacity Proactively: Add or cancel capacity as your needs change, especially after peak periods.
Leverage Included Capacity: Make the most of the 1 Dispatch Capacity included with your core account before purchasing additional capacity.
FAQs
What happens if I schedule more routes than my capacity allows?
You will not be able to assign more routes than your set capacity. To avoid issues, increase your capacity before scheduling additional routes, or you can add additional capacities within the Route Planner when scheduling a route that exceeds your current capacity.
Can I switch from monthly to annual pricing?
Yes! You can upgrade from monthly to annual at any time to receive the discounted rate.
What if I have a single busy day that requires more capacity?
Your billing is based on the highest capacity used within a month. Even if you only use 5 capacities for one day, your bill will reflect a capacity of 5 for that month.
Best Practices for Managing Capacity During Peak Periods
Plan Ahead: Assess your peak periods and ensure you have sufficient capacity to meet demand.
Cancel Unused Capacity: After peak periods, reduce capacity to avoid unnecessary charges.
Monitor Usage: Regularly review your capacity usage to align with operational needs.
I accidentally added a new Vehicle from the Route Planner. How can I delete this Vehicle?
If you accidentally created a new 'Vehicle' from the Route Planner, you can delete it from the 'Inventory' tab.
FAQ: How Can I Optimize My Billing?
Question: How can I avoid overbilling for Dispatch Capacity?
Answer: Monitor your daily usage, adjust capacity proactively, and cancel unused capacity after peak periods to ensure your billing aligns with your actual needs.
Navigate to your Inventory tab
Use the search filters on the left side to isolate the view to your 'Vehicles'
Click the checkmark button to the right of the vehicle, and then click the trash icon at the top right, or click the three dots to the far right to delete it
Need Additional Support?
Click the blue chat bubble in the bottom-right corner of your screen to message our support team—we’re happy to help!