Wondering what your client’s experience looks like when they’re offered Event Insurance during checkout? This article walks you through exactly what your client will see so you can guide them with confidence.
When Is Insurance Offered?
Clients are presented with the option to purchase insurance during the "Pay Invoice" step in the Client View (right before submitting payment). It’s a seamless experience built to help protect both the client and your business.
What Your Client Will See
Event Insurance Offer
A clearly labeled section titled “Insure Your Event” appears during checkout.
Clients see:
The price of the insurance
A summary of what’s covered (e.g., property damage, injuries)
A link that opens detailed policy terms from ViCoverage (our insurance partner).
Easy Purchase
To accept, the client can review the offer and the insurance terms.
Then, pay for the policy.
To decline, they simply X out of the offer
Instant Confirmation
If purchased, coverage is confirmed on the spot.
Clients receive a confirmation email with policy details.
You’ll see that the policy was purchased in your Goodshuffle Pro project under the Insurance section.
What Happens After They Opt In
If your client purchases insurance:
The policy is instantly tied to the project.
You’ll see a clear confirmation in the project’s details.
No paperwork or follow-up is needed—you’re all set!
Why It’s Great for You
Helps clients meet venue requirements without extra work on your end.
Reduces risk to your inventory.
Improves professionalism and trust during checkout.
Still have questions? Contact our support team in the blue chat bubble at the bottom of your system — we’re happy to help!