When a client purchases Event Host Liability Insurance through ViCoverage, their primary point of contact for anything insurance-related is Vertical Insure, our official insurance partner.
What does this mean for you?
As a vendor, you are not responsible for managing the policy, processing claims, or answering detailed insurance questions. This protects you from regulatory concerns and simplifies your workflow.
What your client can expect:
✅ Confirmation Email: After purchase, clients receive an email directly from Vertical Insure with all policy details. The Account Owner will also receive a confirmation email that your client purchased Event Host Liability Insurance
✅ Direct Support: Any questions, claims, or changes go through Vertical Insure’s customer support team here
✅ Client Portal Access: Clients can view their coverage, submit claims, or download documentation through Vertical Insure’s branded portal
Why this matters
Goodshuffle Pro is not the insurance provider. We simply integrate the purchase experience into your client’s checkout flow. This ensures:
Compliance with insurance regulations
Clear communication and support for your clients
Less back-and-forth for your team
Still need help?
If your client reaches out to you with insurance questions, you can confidently direct them to Vertical Insure’s support team, or have them reference the email they received after purchase.
Need more help navigating Event Host Liability Insurance in your account? Book a meeting with our team or learn more in our full guide here.