Yes, you can require clients to purchase insurance—but this is something you enforce as part of your own business policy. While insurance is optional by default during checkout, you can clearly state in your contract that clients must purchase it in order to work with you.
What You Can Do
Goodshuffle Pro’s Event Insurance (powered by ViCoverage) allows clients to purchase Event Host Liability coverage during the “Pay” step of the Client View. If you want this to be a required step for your clients:
Include a clause in your contract or terms that makes the insurance mandatory.
Monitor whether the insurance was selected by reviewing the project in Goodshuffle Pro.
Follow up with clients who skipped it, and request that they return to their invoice to add coverage.
What You Can’t Do
At this time, there is no built-in setting to automatically require or force the selection of insurance during checkout. You’ll need to enforce this through your own terms and internal process.
Pro Tip:
Requiring insurance helps protect both you and your client, and ViCoverage offers industry-leading terms at below-market pricing. You can learn more about what the coverage includes here.