To access this feature, you must be on Goodshuffle Pro Standard or above.
Adding notes to a stop (also called a waypoint) in Dispatch is a great way to include important instructions for your team—like gate codes, delivery preferences, or contact info.
Here’s how to add notes to a specific stop:
Step 1: Open Dispatch
Navigate to the Dispatch --> Route Planner tab in your sidebar.
Step 2: Select a Scheduled Stop
Click on the stop (drop-off or pickup) you'd like to update. It must already be added to a route.
Step 3: Click “Edit”
In the top-right corner of the stop details popup, click “Edit.”
Step 4: Add Notes
In the Notes field, type any relevant details for the stop—these notes will be visible to the driver.
📝 Examples: “Call client on arrival” or “Gate code: 1234.”
Step 5: Save Your Changes
Click “Save” to update the stop with your new note.
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!