This feature is available on all Goodshuffle Pro Plans.
If there is an overpayment on a project, it will be displayed in the Billing section of the project. The amount will be made clear and recorded at the top:
There are a couple methods you can use to fix this issue:
Method 1: Add a custom item to the project for the amount they overpaid.
Method 2: Provide the client with a refund (if items/services were removed).
To learn the difference between a refund and account credit click here.
Need Additional Support?
Click the blue chat bubble in the bottom-right corner of your screen to message our support team—we’re happy to help!