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Creating and Converting Custom Items

How to add custom, non-inventory items to a contract upon client request—and how to convert them into inventory items when needed.

Alison Panza avatar
Written by Alison Panza
Updated today

This feature is available on all Goodshuffle Pro Plans.

What is a custom item?

A custom item is a one-off item that’s created for a specific client or event. It is not included in your regular inventory and won’t be available for other projects unless converted to an Inventory Item.

Adding a custom item to your contract

  1. Open the project you’re working on.

  2. Go to the “Contract” tab.

  3. Click “Add Custom Item” or use the “Add” dropdown menu and select “+ Custom item / Package”.

4. Enter the required item details.

5. Click “Save.”

Example: Your client wants 5 Sheer White Draping Panels for an elegant ceremony backdrop. Since this isn't something you normally stock, you'd create it as a custom item for their specific event.


Converting custom items to inventory

Found yourself creating the same custom item multiple times? You can convert it into different inventory types depending on what it is:

From your contract:

  1. Find the custom item you want to keep

  2. Click the three dots (...) in the Actions column

  3. Choose what to convert it to:

    • "Convert to Product" — for items you rent

    • "Convert to Service" — for labor or services (like setup, breakdown, or consulting)

    • "Convert to Package" — to bundle this with other items you frequently rent together

    • "Convert to Logistic" — for delivery, pickup, or other operational charges

    • "Convert to Discount" — to save a custom discount you use regularly

  4. Fill in the relevant details

  5. Click "Save"

Now this item will be available for all future projects in the appropriate category.

💡 Pro tip: Custom items help you win more business by showing clients you can handle their unique requests. Price them confidently—you're providing exactly what they want.


Need Additional Support?

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