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Why Items Don’t Always Auto-Sync
When your contract is in the phase before it is signed, all inventory items added to the contract will automatically be sent to fulfillment.
After your contract is signed, changes are no longer automatically sent to fulfillment. After editing a signed contract, you will need to either turn fulfillment sync on, manually mark the contract as signed again, or have the client re-sign the contract to have the changes take place in fulfillment.
How to Push Unsigned Changes to Fulfillment
Locate the 'Show unsigned changes in fulfillment' box on the left side of your project screen.
Toggle Fulfillment Sync to On:
All project items (including unsigned ones) will now appear in the Fulfillment tab.
How to Add Internal-Only Items to Fulfillment
Even without syncing, you can still include items your team needs but the client won’t be charged for:
Go to the Fulfillment tab.
Click the Blue Add Button:
3. Choose a Fulfillment Item or Custom Fulfillment Item/Package:
4. Add your item from the inventory window, or create your custom item/package and add to fulfillment.
Note: Anything in the fulfillment tab is completely internal only and does not affect the contract. The contract affects the fulfillment, not the other way around.
Why This Matters
Ensuring your Fulfillment tab accurately reflects what’s needed—including last-minute additions or internal tools—helps eliminate confusion, prevents missing items, and keeps your event execution seamless.
Need Additional Support?
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