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Resolve a Conflict

Learn how to resolve inventory or logistical conflicts at the item level in the Fulfillment section of your project.

Alison Panza avatar
Written by Alison Panza
Updated this week

This feature is available on all Goodshuffle Pro Plans.

In Goodshuffle Pro, conflicts are always tracked at the individual item level—even when they appear within a package. This ensures you're resolving the exact issue, not just the broader grouping.

What Do Conflict Icons Mean?

  • Hollow Stop Sign = Potential Conflict

  • Red-Filled Stop Sign = Actual Conflict

These appear in the Fulfillment section of your project.

How to Resolve the Conflict

  1. Go to the project’s Fulfillment section.

  2. Scroll to the affected product or service.

  3. Click the “warning” icon next to the item.

  4. Click the three-dot menu to the right.

  5. Select “Mark As Subrental” to resolve the conflict by sourcing the item externally.

Pro tip: make sure to review your shortage quantity to help guide you to the right decision. This item-specific tracking not only provides clarity but also ensures efficient inventory management and streamlined workflows by focusing on the actual items in need of attention.

Complete the Subrental Form

  1. Enter the quantity you're subrenting.

  2. Add internal notes about the vendor or source.

  3. Click “Save.”

Once saved, the conflict icon will disappear, and the item will move to your Subrentals list.

Pro Tip: Always review the shortage quantity to confirm how many units are needed before choosing how to resolve the issue.


What About Packages?

This same process applies to items within packages. Once each item-level conflict is resolved, the overall package status will reflect that resolution automatically.


Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!

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