This feature is available on all Goodshuffle Pro Plans.
This guide specifically addresses conflict resolution at the item level, which aligns with Goodshuffle Pro's focus on managing package inventory conflicts by addressing the individual items within the package.
To resolve any issues, navigate to the fulfillment page of the project. You'll see either a potential conflict (hollowed-out stop sign) or a conflict (red-filled stop sign). Conflicts in Goodshuffle Pro are always tracked at the individual item level, even for items within packages, ensuring precise identification and resolution.
Scroll to the respective product/service and select the "warning" symbol.
Click the three dots to the right of the item to subrent the product from another source (Mark As Subrental).
Pro tip: make sure to review your shortage quantity to help guide you to the right decision. This item-specific tracking not only provides clarity but also ensures efficient inventory management and streamlined workflows by focusing on the actual items in need of attention.
If you choose to subrent, go ahead and fill out the Subrental form. Fill in the quantity, provide internal notes about the company you are using, and select save.
Your conflict will now disappear and move to subrentals. This same conflict resolution process also applies to items within packages. Once the conflict for an individual item is resolved, the package's overall status will be updated to reflect the resolution.
