This feature is available on all Goodshuffle Pro Plans.
If a client has a credit balance (e.g. from a previous overpayment or refund), you can record that as a payment on a new project using the “Other” payment method.
Recording an Offline Payment Using Account Credit
Navigate to the Billing tab of your project.
Click “Record Offline Payment.”
In the Payment Method dropdown, choose “Other.”
⚠️ There is no dedicated "Account Credit" method—use "Other" and document the source of funds.
Enter the payment amount.
Use the Notes field to specify that the payment was made using account credit from a previous project.
Click “Record Payment.”
What Happens Next?
The payment will appear on the Billing tab for the project.
The project balance will update to reflect the payment.
Your client’s account balance will decrease accordingly.
Check out the video below for a quick overview of all payment options in Goodshuffle Pro.
Need Additional Support?
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