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What does my client see when paying through ACH?
What does my client see when paying through ACH?

Here's what your client's experience will be like when they pay through ACH.

Colin Connor avatar
Written by Colin Connor
Updated over a week ago

When your client has signed a contract, they can select to pay via credit card or ACH.

ACH payments are essentially e-check or digital transfers from your client's bank. Stripe charges lower transaction fees to ACH payments. It typically takes 3-5 business days for ACH payments to clear (much like a physical check) and then another couple of days to be added to an Outbound Transfer. Learn more.

Here are the steps your client will take to pay via ACH.

Your client will have the ability to edit their payment amount. For instance, they may opt to pay the entire balance.

They can then click 'ACH (eCheck).

Next, they will click 'Verify Account with Plaid'.

Your client will then need to quickly and securely log in to their bank account through Plaid.

First, they must select the bank they want to login to. They can use the search field to find their bank if they do not see it listed.

From here, they'll click 'Continue to login'. A pop-up window will appear where they can enter their login information and select an account they want to use for the transfer.

Finally, they click to confirm their payment and can opt into auto pay in Goodshuffle Pro.

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