This feature is available on all Goodshuffle Pro Plans.
ACH Direct Debit transactions can fail any time after the payment is initiated. These failures can occur for a number of reasons, such as:
Insufficient funds
An invalid account number
A customer disabling debits from their bank account
If a client's payment fails, the payment is not retried and you will receive an email notification with all the necessary details. As a note, there are no fees for failed payments!