Why can't I refund an old ACH payment?

Here's why a refund to an ACH payment would fail.

Colin Connor avatar
Written by Colin Connor
Updated over a week ago

Any refunds to ACH payments need to be made within 90 days of payment.

If you need to refund an ACH payment past 90 days, you can do so by recording an Offline Refund.

You can learn more about recording an Offline Refund here.

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