This feature is available on all Goodshuffle Pro Plans.
ACH transactions take 3-5 business days to be notified of success or failure. Once successful, it'll take another 1-2 business days to be paid out to your bank.
If the payment currently says pending, the transaction has not yet been approved. Once it changes to "Charged," it will take 1-2 business days to appear in your account. Pending status means the transaction is still being processed, while Charged status confirms successful processing and that funds will be disbursed to your account shortly.
When created, ACH charges will have the initial status of pending that is reflected in the Billing section of a project
Over the 3-5 day period, the payment will either transition to succeeded or failed, depending on your clients' bank.
Successful/Confirmed ACH payments will then be scheduled for automatic Outbound Transfers (a.k.a, payouts).
Your client will see the payment reflected on their bank statement 1-2 days after creating the charge. (Your customer will know the payment succeeded before the bank notifies Stripe.)
The payment will hit your account 1-2 days after succeeding.
Ensure clients have verified their bank accounts securely through Plaid integration when enabling ACH payments.
Failures can happen for a number of reasons - insufficient funds, a bad account number, or the customer disabled debits from their bank account. You will be notified if a client's payment does fail.
ACH payments made before 7:00pm ET are eligible to be processed the same day.
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