Skip to main content

How Can I Find the Status of an Outbound Transfer?

Learn how to track which bank transfer a specific payment or refund was included in.

Colin Connor avatar
Written by Colin Connor
Updated over a week ago

This feature is available on all Goodshuffle Pro Plans.

Step 1: Open the Billing Tab in Project

From the project, click the “Billing” tab.

Step 2: Expand Payment Details

Find the payment you want to review. Click the drop-down arrow to the left of the line to reveal more details.

Step 3: Locate Settlement Info

Inside the expanded payment details, look for:

  • Settlement Status

  • Settlement ID

Step 4: Cross-Reference in Company Activity Report

Head to the Company Activity Report under Finances. Search or filter by Settlement ID to see all transactions included in that outbound transfer.

Outbound transfers may include multiple payments and refunds that are rolled together over a two-day period.


Need Additional Support?

Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!

Did this answer your question?