This feature is available on all Goodshuffle Pro Plans.
If you're finding an Offline Payment isn't sync'd with QuickBooks Online, first check to see if you have the Sync enabled for that payment.
First, ff an Offline Payment hasn’t synced with QuickBooks Online, there may be a simple setting preventing it.
Here’s how to check and fix it:
Step-by-Step Instructions
Navigate to the Billing tab on the project with the payment.
Click the three-dot menu (⋮) next to the Offline Payment.
Select “Edit.”
In the edit window, check the setting labeled “Disable Sync.”
If it is checked, this payment will not sync with QuickBooks.
Uncheck “Disable Sync” to allow syncing.
Click “Save Payment Record.”
The payment should now sync with QuickBooks Online during the next sync cycle.
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