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Will my client be notified of failed payments?

This article explains who receives failed payment notifications.

Melissa Teague avatar
Written by Melissa Teague
Updated today

This feature is available on all Goodshuffle Pro Plans.

If a client attempts a credit card payment that fails, they will be notified right away within the transaction window.

You can see an example below:

When payments fail for pre-authorized payments, only your team will be notified.

You can reach out to your client via the Messages tab to confirm next steps.

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