This feature is available on all Goodshuffle Pro Plans.
Why This Happens
If your tax report shows a state sales tax total that doesn’t match the county sales tax total, this usually means that some projects only have state tax applied, and no county or city tax has been added.
When only the state sales tax is assigned to a project:
The report includes only that rate.
No county or city tax is charged for that project.
What the Report Shows
When you download your Sales Tax Report, you’ll see totals broken out by:
State
County
City
If the State total is higher than the County total, it means that some projects are missing a corresponding county tax.
How to Fix It
Step 1: Add Missing Tax Types
Go to your Account Settings and add a County or City Tax Type for any locations where it's missing.
👉 Learn how to set up a new Tax Type (with video)
Step 2: Recalculate Tax on Unsigned Projects
For any projects that haven’t been signed yet, you’ll need to recalculate tax after updating your tax types.
👉 See how to recalculate tax
Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!