This feature is available on all Goodshuffle Pro Plans.
If you log in to Goodshuffle Pro on the same device (such as your home or office computer), you may decide to trust your device for 30 days. This will avoid entering your 2-Factor Authentication code each time you log in.
*****We do not recommend you trust any Public or Shared devices*****
When logging in on your Home or Office device, select "Trust this device for 30 days" when entering in your Authentication code.
Need to set up 2-Factor Authentication on your account? Click here.
To learn more about why 2FA is so important, check out this article.
Need Additional Support?
Click the blue chat bubble in the bottom-right corner of your screen to message our support team—we’re happy to help!
Troubleshooting: still asked for a code on the same device?
If you keep getting prompted for your 2-Factor Authentication code on the same computer and browser even after choosing "Trust this device for 30 days," the trust cookie is likely being cleared or blocked. The most common causes are:
A browser extension — especially a password manager — interfering with how cookies are saved. Try temporarily disabling your extensions to see if the trust holds.
A browser or computer managed by your organization's IT with a policy that clears cookies or site data on close. Ask your IT admin whether such a policy is set.
If it still re-prompts after ruling those out, reach out in Chat with your browser and operating-system versions and we'll help.