This feature is available on all Goodshuffle Pro Plans.
The most common reason for failed outbound transfers is possible changes to your bank account. If you have recently updated or added your banking information, be sure to first crosscheck the details you have input.
If there was indeed a change, once the information has been updated, the transfer may take a few days to re-route to your updated bank account.
If your banking information is correct and you're still having issues with a transfer, please reach out to us in chat!
Need Additional Support?
Click the blue chat bubble in the bottom-right corner of your screen to message our support team—we’re happy to help!