If you change the client on a project after payments have been made and synced with QuickBooks Online, those payments will be reflected as 'unpaid' invoices.
Follow the steps below to connect the payment to the invoice in QuickBooks Online for the new client:
Click into the deposit on the payment and uncheck the payment from this deposit
If you matched this deposit to your bank transaction, then you need to 'unmatch' it
Navigate to your 'Bank Transactions' tab in QuickBooks Online
Click the 'Categorized' tab
Click 'Undo' on the matched transaction
Navigate to the 'Bank Deposit'
Delete the payment record for the old client
Click 'Save and close' at the bottom right
Navigate to the project in Goodshuffle Pro and resync the payment to QuickBooks Online
Check out the brief 4-minute video below for a visual walkthrough of the steps above.