This feature is available on all Goodshuffle Pro Plans.
Keeping your team informed is key to smooth project management, but not every role in Goodshuffle Pro needs the same level of updates. Email notifications are tailored by user type so each team member gets the right information without overwhelming their inbox. This guide breaks down exactly which notifications each role receives, and when, so you can ensure everyone has the visibility they need.
Account Owners, Admin, and Full Users
Account Owners and Full Users receive comprehensive system-generated email notifications for all projects they are added to.
These include:
Contracts signed — email sent immediately when a contract is signed.
Online Payment Notifications — which includes payments processed, authorized, or notifications the payment was blocked by the client's bank.
Client opt-ins to Auto-Pay — notification when a client enables auto-pay.
Successful payments via Auto-Pay — confirmation sent to both you and the client.
Client replies — email notifications when a client responds to a message.
Project or Route assignments — notification when you are added or assigned to a project or route.
Currently, there is no option to disable these notifications. Account Owners will always receive these notifications, so they never miss an important update.
Account Owners and Admin Users
Receive all the same notifications as Full Users, plus:
Payout notifications — letting you know when funds are on their way to your bank account.
Bank account connected - for security, Admins and Account Owners will be notified when a new bank account is added to your account.
Limited Users
Limited Users have restricted notifications to prevent information overload.
If a Limited User is added to a project, they will:
Receive team emails for that project only.
Notified when added/assigned Projects or Routes
Even if Limited Users have permission to view all projects, they will not receive additional notifications unless they are directly assigned to a project.
Wishlist Email Recipient
If a user is designated in your account to receive Wishlist Emails, they will continue to receive those notifications—regardless of their user role.
Notifications Summary Table
User Type | Contract Signed | Client Email | Online Payment | Pay-out | Team Emails |
Account Owner | ✅ | ✅ | ✅ | ✅ | ✅ |
Admin | ✅ | ✅ | ✅ | ✅ | ✅ |
Full | ✅ | ✅ | ✅ | ✅ | ✅ |
Limited | ❌ | ❌ | ❌ | ❌ | If added to the project |
💡 Pro Tip: To ensure a Limited User gets specific updates, add them to the project team.
Need Additional Support?
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