Messages
Email Notifications by User Type in Goodshuffle ProLearn what email notifications Admin, Full, and Limited users receive.
Why Does my Message Say "Undelivered: Dropped" or "Undelivered: Bounced"?Reasons your messages may not be delivered to your client/teammates.
How Can I View All Project Information in Messages?Here's how you can view your Details Panel when reviewing your Messages.
How Can I Add Multiple Emails Per Client?Here's how you can add multiple emails to a single contact.
How Can I Filter My Inbox to Only See Messages for Projects That I'm Assigned To?Instead of seeing all messages by default, here is how to filter your inbox.
Client Communication
Learn about the communication your clients receive from Goodshuffle Pro
Will My Client Receive a Notification of a Refund?Learn how clients are notified when you process an online refund and how our Stripe integration enhances the experience.
How Can I Notify a Client That a Payment Will Be Due?Want to proactively let your client know when a payment is due on their project? Learn where and how to send a friendly reminder message.
What Email Address Are My Quotes and Invoices Sent From?Learn what email is generated from Goodshuffle Pro when you send quotes and invoices.
How Can I Easily Sign and Pay Online?Quickly review, sign, and pay for your quote with just a few clicks—secure and stress-free.
How to Attach and Send Files to ClientsLearn how to send attachments such as proposals, PDFs, or instructions to your clients through Goodshuffle Pro.
How to See When a Client Last Received and Read a MessageCheck whether your client received and opened a message sent from Goodshuffle Pro.
Communicate with ClientsLearn how to send, track, and respond to client messages and emails in Goodshuffle Pro.
Sending Messages Within a ProjectStart a conversation with either team members or clients within a project’s details.
How Can I Send a Bill to the Accounting Department?Here’s how you can send the final invoice to Accounts Payable.
Tracking Client Interaction With Your Quotes and ContractsCurious when your clients are opening your quotes and how often? Here’s how to monitor their engagement in real-time.