Messages
Email Notifications by User Type in Goodshuffle ProLearn what email notifications Admin, Full, and Limited users receive.
Who will receive messages on a project?
Why does my message say "Undelivered: Dropped"Reasons your messages may not be delivered to your client/teammates.
How can I view all project information in Messages?Here's how you can view your Details Panel when reviewing your Messages.
How can I add multiple emails per client?Here's how you can add multiple emails to a single contact.
How can I filter my inbox to only see messages for projects that I'm assigned to?Instead of seeing all messages by default, here is to customize your inbox.
Why does my message say "Undelivered: Bounced"Reasons your messages may not be delivered to your client/teammates.
How to Add & Manage Team Members on ProjectsAdd Sales and Crew Users to projects to encourage communication and collaboration on every event. Then, assign them tasks & send messages.
How will I be notified when a client sends a message?Here's how you will be notified when a client replies to your quotes or invoices.
Client Communication
Learn about the communication your clients receive from Goodshuffle Pro
Will my client receive a notification of a refund?Here's what your client will receive when you process an Online Refund.
How can I send my clients an overdue payment reminder?Here's how you can send an automated message when a payment is past due.
How can I notify a client that a payment will be due?Here's how you can set up automated notifications before a payment becomes due.