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Communicate with Clients

Learn how to send, track, and respond to client messages and emails in Goodshuffle Pro.

Alison Panza avatar
Written by Alison Panza
Updated today

This feature is available on all Goodshuffle Pro Plans.

You can send and receive messages with your clients directly through Goodshuffle Pro. These messages are delivered via email, but you can track and manage them inside your project or from the main Messages tab.

Messaging from a Project

  1. Open the project.

  2. Click the Messages icon in the top-right menu bar.

  3. Your conversation thread will appear with time-stamped replies.

Using the Main Messages Tab

  1. Click Messages from the left-hand menu.

  2. Browse all team and client communications in one place.

Sending or Editing a Message

When you send a quote or contract, you’ll see a preview of the email that’s about to go out.

From here, you can:

  • Edit the message body

  • Add or change recipients

  • Clear the message to send something custom

By communicating through this thread, you can always reference what has been said regarding this specific project.

All replies from clients will appear in both your email and your Goodshuffle Messages tab—so nothing gets missed.


Need Additional Support?
Click the blue chat bubble in the bottom corner of your screen to message our support team—we’re happy to help!

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