Message Center
Frequently asked questions about Client and Team Messages
How can I create a Custom Email Template for Quotes, Invoices, and Contracts?Here is how you can create a Custom Email Template for Quotes, Invoices, and Contracts to ensure project links are included in messages.
How can I quickly add Delivery times to a message?Here's how you can use Personalization Tokens to add your delivery times to an email
What is the difference between a Quote, Invoice, and Contract?A quick example of the three scenarios when sending a project to your Client.
How do I view if an email in Message Center has been delivered?Here's how to check the delivery status of an email in Message Center.
How do I navigate to a project from messages?Here is how to view project details from the message thread.
How can I send a quote to the Wedding Planner to review?Here's how you can communicate with a Wedding Planner but list someone else as your Client.
How can I send a bill to the Accounting Department?Here's how you can send the final invoice to Accounts Payable.
How can I CC additional recipients in a message?Here's how you can add multiple recipients to your messages.
How can I add my Social Media links to my email signature?Here's how you can add your Social Media links to your email signatures.
What is the difference between the Default and Lite Email Theme?A preview of Default and Lite Emails
How can I create or edit a custom Email Signature?Here's how you can adjust your email signature.
What are Personalization Tokens?Learn more about ways you can quickly customize your message templates.
How can I edit a Goodshuffle Pro default message?Here's how you can customize the email templates sent from your Goodshuffle Pro account.
How can I view all of the Goodshuffle Pro default message templates?Here's how you can view/edit each system-generated email message.
How can I track all communication for my projects?Here's where you can see all the messages sent and received for your projects.
Will people CC’d on messages be included when someone replies to a message?If I CC a client on a message, will they receive responses when someone replies?
How can I customize the Details Panel?Here's how you can customize what project information you see when viewing your Messages
Sending Messages Within a ProjectStart a conversation with either team members or clients within a project's details.
How can I attach and send files to my clients?Here's how you can attach design proposals, instructions, or other files on your messages to your clients
How to see when a client last received and last read a messageSee if your client has viewed a message sent to them
How to Message Your Team & ClientsTrack conversations with clients and teammates per project. Send messages, photos, files, and more.
Communicate with ClientsHow do I track my client messages and emails in Goodshuffle Pro?
How can I add a file to my Terms and ConditionsHere's how you can include a link to a PDF, JPEG, or other document in your Terms and Conditions Templates
How can I add or edit the client-facing BN on my account?Here's how you can adjust the BN that will be listed on your quotes and invoices.
How do I delete a Message Template?Here's how you can delete a Message Template
How can I set up Email Forwarding?Here's how you can customize what emails get sent to which members of your team.
How can I edit a custom email template?Here's how you can customize the email templates sent from your Goodshuffle Pro account.
What email address are my quotes and invoices sent from?Here's the email that is generated from Goodshuffle Pro when you send quotes and invoices.